Experience – QA Manager | Persistent Systems (6 Months)

• Leading a 6-member QA team for the testing of UnitedHealthcare’s website built on Adobe Experience Manager (AEM).

• Developed a Playwright + Cucumber + TypeScript automation framework, enabling faster and more structured regression testing.

• Defined QA processes for AEM components, templates, workflows, and content publishing, ensuring quality across authoring and delivery layers.

• Collaborated with AEM developers and product owners, and provided UAT support to business teams for smoother releases.

• Built a strong client rapport, acting as a trusted QA point of contact and ensuring transparent communication